PRIVACY POLICY
QuickMenu ZM
Last Updated: 13 August 2026
Location: Lusaka, Zambia
Website: https://www.quickmenuzm.com/
QuickMenu ZM ("QuickMenu ZM", "we", "us", or "our") respects your privacy and is committed to protecting the personal and business information you provide when using our website, digital menu platform, QR menu services, and related services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By using QuickMenu ZM, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use our services, we may collect the following information:
Business or restaurant name
Business address
Contact telephone number
WhatsApp number
Email address
Business logo
Opening hours
Menu information
Food and beverage descriptions
Prices
Product photographs
Social media links
Other information required to create your digital menu
Where an account is created, we may collect:
Name
Email address
Phone number
Username
Password or authentication information
Subscription information
When you purchase a subscription, payment information may be processed through our payment providers.
QuickMenu ZM may receive information such as:
Payment reference
Transaction status
Amount paid
Payment date
Subscription plan
We do not necessarily store complete bank card details where payment processing is handled by a third-party payment provider.
When you visit our website or use our services, certain technical information may automatically be collected, including:
IP address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring website
Basic usage information
We may use information collected to:
Create and maintain your digital menu.
Provide QR menu services.
Process subscriptions and payments.
Communicate with you about your account.
Provide customer support.
Process menu updates.
Send service-related notifications.
Improve our website and services.
Detect and prevent fraud or unauthorized activity.
Maintain the security of our platform.
Troubleshoot technical problems.
Comply with applicable legal and regulatory requirements.
Information that you intentionally publish through your digital menu may be publicly accessible.
For example, customers scanning your QR code may be able to see:
Restaurant name
Menu items
Prices
Food photographs
Opening hours
Contact information
Location information
Social media links
You are responsible for ensuring that information you publish through QuickMenu ZM is accurate, lawful, and appropriate for public display.
QuickMenu ZM may use cookies and similar technologies to improve the functionality and performance of our website.
Cookies may help us:
Remember preferences.
Maintain sessions.
Understand website usage.
Improve website performance.
Provide security features.
You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionality.
QuickMenu ZM may use WhatsApp or other communication channels to communicate with customers and process menu update requests.
When you communicate with us through these services, information contained in your messages may be processed for purposes including:
Customer support.
Menu updates.
Service requests.
Account assistance.
Subscription support.
Third-party communication platforms may have their own privacy policies and terms.
We do not sell or rent your personal information to third parties.
We may share information with trusted third-party service providers where necessary to operate our business and provide the Service.
These providers may include:
Hosting providers
Payment processors
Domain and DNS providers
Cloud service providers
Communication providers
Analytics providers
Technical service providers
We may also disclose information where required by law, court order, government authority, or where reasonably necessary to protect our rights, users, property, or security.
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online platform, or electronic transmission can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and devices.
We retain information for as long as reasonably necessary to:
Provide our services.
Maintain customer accounts.
Manage subscriptions.
Meet legal and accounting obligations.
Resolve disputes.
Enforce agreements.
Protect the security of our platform.
When information is no longer reasonably required, we may securely delete or anonymize it.
Subject to applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain information.
Ask about how your information is being used.
Withdraw consent where processing is based on consent.
Raise a privacy-related complaint.
Some requests may be subject to legal, contractual, security, or operational limitations.
To make a privacy request, please contact QuickMenu ZM using the contact details provided on our website.
QuickMenu ZM is intended primarily for businesses and hospitality establishments.
Our services are not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
Our website or digital menus may contain links to third-party websites, social media platforms, payment services, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party service you access.
Payments may be processed through third-party payment providers.
When you make a payment, your information may be processed according to the payment provider's own privacy policy and terms.
QuickMenu ZM is not responsible for the privacy practices or security policies of third-party payment providers.
Businesses using QuickMenu ZM are responsible for ensuring that they have the necessary rights, permissions, and lawful basis to provide personal information to QuickMenu ZM.
Businesses should not submit sensitive or unnecessary personal information through their digital menus unless the Service specifically supports such information.
Some service providers used by QuickMenu ZM may process or store information outside Zambia.
Where information is transferred to another country, we will take reasonable steps to ensure that appropriate safeguards are applied, subject to applicable law.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When changes are made, the updated version will be published on this page together with the revised "Last Updated" date.
You are encouraged to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
QuickMenu ZM
Location: Lusaka, Zambia
Website: https://www.quickmenuzm.com/
Email: [Insert official support email]
Phone / WhatsApp: [Insert official contact number]
This Privacy Policy shall be interpreted in accordance with the applicable laws of the Republic of Zambia.
Any privacy-related dispute that cannot be resolved amicably shall be subject to the jurisdiction of the appropriate courts of Zambia.
© 2026 QuickMenu ZM. All rights reserved.